WEBSITE SUPPORT

WHAT'S THE BIG DEAL WITH SUPPORT?

The simple answer is that technology advances so quickly that even perfect software gets old. Tech companies are bought and sold: or stop providing services. When that happens, websites become vulnerable. No one can foresee these things, so software publishers have developed numerous ways to keep their software up to date, provided the owner makes some attempt to update it.

UNPATCHED AND VULNERABLE WEBSITES ARE EASY PICKINGS FOR THE HACKERS AND THE SCRIPT-KIDDIES.

BUT I'M NOT IMPORTANT!

Most folks don't collect much information on their website other than perhaps an email address or a phone number. Why would anyone be interested in your website?

The truth is, chances are nobody IS targeting your website - specifically. There are programs that can be downloaded by any middle school kid to search for websites that are vulnerable. It's all automated! They don't have to know who you are or anything about you or your company.

Once they know the vulnerability, they know how to best use your webspace to maximize their ability to spread malware and/or cause mayhem.

99% of the vulnerabilities that are exploited on the internet today are known vulnerabilities that have been patched by the publisher.
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INTRODUCING ACTIVE MONITORING!
Active monitoring is a suite of activities and tasks that are performed on your website - over approximately 2-3 hours each month. These activities have been designed specifically to provide redundancy and protection for your website. There is truly no "all inclusive", absolute forever fix, or any guarantee that's worth the paper it's written on that your website will never be the playground for all sorts of unsavory things. We believe regular maintenance and updates provide the best ongoing solution for prevention.

CMS Updates & Patches

Every CMS is updated regularly; sometimes many times in one month. We make sure your website gets all the updates it needs to function properly and securely.

Malware Scan

We look for all malware types and use a robust detection mechanism for back-doors. We also evaluate your website from multiple independent sources for cross-verification.

Site Speed Analysis

Many variables determine how long it takes a website to show up on your screen. We analyze your website against industry standard benchmarks to optimize the delivery of your content.

Web Site Backups

One of the most important  securities against any sort of website failure/compromise is a good, current backup. We maintain regular, full backups of every website we build.

Website Warranty

The upside to all of this patching and updating is that it keeps your website operating flawlessly: if there should be any malfunction, we'll fix it free of charge!

0% Payment Options

Subscribers can take advantage of 0% payments and spread as much as 50% of your design fee over 12-24 months on new or rebuild sites. Contact us for more details.

Upgrade Protection

Have you ever built a website and then 2-3 years later you're told it's obsolete? These updates ensure your CMS is capable of the next upgrade. If not, we'll fix it. Free!

Customer Appreciation

After 12 continuous months of Active Monitoring service, we'll apply a one time discount (up to one year) toward the next website or rebuild we do for you. This is a game changer!

* Current Active Monitoring subscription required for all services.

Request A FREE Custom Web Design Quote from Berry Web Designs