WHAT'S THE BIG DEAL WITH SUPPORT?
The simple answer is that technology advances so quickly that even perfect software gets old. Tech companies are bought and sold: or stop providing services. When that happens, websites become vulnerable. No one can foresee these things, so software publishers have developed numerous ways to keep their software up to date, provided the owner makes some attempt to update it.
UNPATCHED AND VULNERABLE WEBSITES ARE EASY PICKINGS FOR THE HACKERS AND THE SCRIPT-KIDDIES.
BUT I'M NOT IMPORTANT!
Most folks don't collect much information on their website other than perhaps an email address or a phone number. Why would anyone be interested in your website?
The truth is, chances are nobody IS targeting your website - specifically. There are programs that can be downloaded by any middle school kid to search for websites that are vulnerable. It's all automated! They don't have to know who you are or anything about you or your company.
Once they know the vulnerability, they know how to best use your webspace to maximize their ability to spread malware and/or cause mayhem.
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